I am a new client I requested my statements to be sent via email not my post because I lose the post I don't get them I still haven't even received anything on my account only got call when they wanted the info and gave them the info and gave the call center agent my email still haven't received ...
I received an sms saying "Congratulations, you qualify for a payment break", but when I called on Saturday, 15 June 2013 and eventually got throuh to them to take up the payment break, I was informed that I did not qualify. I was so upset because that is false advertising and in violation ...
Good day I was retrenched in October 2012 I claimed insurance from African Bank then yet I am still unemployed. I called callcentre in order to inquire what I can do as I am still unemployed. I was told to bring a certified copy of retrnchment letter, certified copy of ID and an affidavit stating ...
I first went to african bank in fourway on the 01.06.2013 to submit a loan application. at the bank i was told there was some information that was missing which i gladly brought to the branch on the 08.06.2013. the consultant who helped me (Neo) told me he was going be on leave from the Monday so i ...
I have now been receiving phone calls from the African Bank Call centre daily - sometimes twice a day - for over a week looking for someone who is obviously a client of theirs at my number. They clearly have my number listed for this person and are trying to contact him, but because despite several ...
I received an sms telling me that i qualified for an increase on my credit card - all i had to do was visit a branch. Bear in mind here that they contacted me not vice versa. So out of idle curiosity i go into Northgate - now suddenly it is far more complicated - I have provided id and latest ...