Good Day I recently purchased a aeg oven and hob for my new kitchen a few weeks ago the ovens thermostat broke the technician then said the part must be ordered from jhb and will take a few days then he will return and fix the stove. It is now going into the fourth week after a number of phone ...
We have had a Vertuoso fridge for some years now, a great fridge, however after, I guess, five years the thermostat controller seems to have packed up. A quote received for replacement PC Board is R 4850.00 plus of course the call out fees. Do me a favour approx. 50% of the original price, not ...
We spent R22'000 at Tafelberg Furniture on 17 July 2013 Bought freestanding single door fridge and freezer Less than 1 month we logged a fault with AEG - the overflow water tank behind the fridge was filling up and leaked onto my floor under my newly fitted cupboards Technician came onsite on 16 ...
Our AEG washing machine purchased in December 2012 developed a fault which required a technician to review it. We contacted the call center on Thursday 01/08/13 and were told a technician was coming on Friday 02/08. (Reference JB02448). He did not show. Monday and Tuesday have passed with numerous ...
I am a renovations specialist. I recommended purchase of AEG to a client for her kitchen, who spent over R 100, 000.00. After 6 weeks, no-one from AEG Gauteng is able to demo the products. I have spent hours on the phone with different AEG employees over 5 weeks, was promised resolution, but to no ...
Its easy to complain, and with my recent terrible service with other companies I wasn't even expecting a reply.. Just wanna thanks both, Alrick and Udistine for prompt and good communication on a query that might seem insignificant. There is still hope! Werne ...