I received sms from ADT 30/10/2013: Dear client our records show that your account is long overdue, failure to make payment within 7days will result in your services being suspended and your account being handed over to our pre-lagal department Contact 086 12 12 400. I have phoned on 30/11/13 as I ...
I work for a leading rental company in Pinetown and we refer our tenants and Landlords to ADT regularly. About 11 months ago 2 sales reps informed us that we will receive R250 Pavilion Voucher for each referral. I referred my tenant to ADT and her alarm was installed. This was December 2012. I ...
Earlier this year, I complained about the continual irritiation from the call centres which at the time was bordering on harrassment. I was contacted from someone from Johannesburg who promised me that he would instruct the relevant persons to remove my name from the call centre. I am still getting ...
I have had a contract with ADT, which I have been trying to cancel for the past 12 months. I have been paying for the services that I have not been using. I have asked them if I could pay for the equipment and they take out the money for monitoring cause I am not using the service and they refused. ...
Our ADT installment has been a constant R411.92. However R642.77 was debited from my husband's account at the end of last month. We received NO statement or letter from ADT stating that there will be a premium increase. There is a R230.85 deficit and we want to know why. If this matter is not ...
Our alarm went off yesterday at around 14h10 at our house in Noordheuwel. ADT phoned and informed us of same and we asked that they send someone as we are not home. We sat at the restaurant and worried and decided to rather go home as we had a break in just less than a year ago. As we got there, we ...