I fitted additional external beams on my property. Ever since that the alarms been faulty and adt made several promises to sort it out but has failed to do so. Their customer service is appalling. ...
A while ago we had CCTv cameras installed on our property and thought ADT to be a reputable company. The installation was paid for HARD CASH. Nobody explained any settings to us. For weeks now, empty promised have been made by their staff that so-and-so will be given a message or "... we will ...
I was returning home from a Church meeting at 8.30pm Monday and thought I was being followed. I tried to phone ADT but was told to contact my cell provider to increase my phone limit. I have over 1 hr available on my contract. I approached Cell C who told me the problem is not with them but with ...
We were burgled. Burglars cut alarm cable and deactivated alarm on Wednesday. ADT said they would send a technician on Monday. After discussing the urgency with Amanda she said they would come out on Thursday. I called 9am Thursday and Ayanda told me the technician would come on Monday. After ...
I have been a member of ADT security since January 2010, I was not able to pay monthly installment in April, july and september 2013. I have never received a call or a letter informing me that i will no longer get assistance until i pay the outstanding fee. ADT was going to keep on debiting my ...
ADT service is shockingly poor. I attempted to camcel my service in July and after several attempts and emails there was no response. Eventually i got a hold of Louise Mileham who vowed to process my cancellation. Needed to give 30 days notice so service was promised to be cancelled by end Aug. I ...