If have to cancel my insurance policy, but cant get hold of anyone via e-mail. When calling customer service one get transferred to various departments on have to hold on forever. When selecting "new customer" option the call is answered immediately, but they can't help you so again you ...
Applied for homeloan 5 months ago, at first it was approved. Now that it's due to be paid, suddenly the homeloan is declined. Everyone is passing the bucket and no one has any interest to come back to you. It's the worste client service I've ever experienced in my entire life. Absa pushes their ...
About a month ago I entered this branch and the floor manager who stands behind the enquiries desk who was helping someone else at the time was quite interested in me, she kept looking at me over that persons shoulder but never bothered to greet or acknowledge me, I then continued to find the ...
I opened a Cheque acc in Oct '12 at Absa in Secunda. I have Credit card acc at Absa for years. My debit order used to go down on my savings account monthly. Then I wanted to change it to my Cheque acc. Which isn't so difficult to comprehend. I have been to my local absa branch for the last 3 months ...
Logged a claim 7 Jan 2013, contractors came out to and after I made numerous phone calls to find out what is happening with claim, every call I made; not Absa, must be about 4/5 I was told that is referred to management cause contractors say it is because roof is old but that building was only ...
My mother gave me the authority to act on her behalf with the execution of her spouse estate which is controlled by ABSA Trust. I did all that was needed and start to experience issues until the renunciation of the trust. The was never a good communication. My e-mails are not responded and all the ...