I am very disappointed in the service of Absa's call center. I am having difficulty in accesses my account, as it gives me an error! and says that I don't have access to this account. I need to make an urgent payment. This results in me phoning the call centre for assistance but end up on hold for ...
Currently I'm in the process of buying a new vehicle and in order to get the finance finalized, I need 3 months of bank statements. I went to the bank, went online to print them and for some reason ABSA don't have any record of my transactions for February (statement date 01/03/2013). It is now 1 ...
From 01/09/2011 to 30/03/2012 unauthorised debit orders of R99 each month went through my ABSA Account. Every month I had to phone ABSA to obtain the number of the company loading the debit orders, to inform them that my account was incorrectly debited. I asked ABSA to stop the debit orders, but ...
On the 20th of April I lost my Wallet which had my cellphone and Absa credit card and Nedbank Cheque account at Cresta Shopping Mall.By the time I got assistance from security personnel at EDGARs to cancel my cards transactions were made on ABSA Credit card. ABSA tells me that there is nothing they ...
Every time I go on to do banking and I try to claim my ABSA rewards it tells me that the page is not working a should try again later. I have now resorted to phoning the call centre and the response that I got from the lady who assisted me was that I should please go to the bank and update my ...
After sending a letter to ABSA and NEDBANK to assist my financing facilities, I received a call from Nedbank saying that they will assist with splitting the next 2 payments over the remainder of the facility - This was for a vehicle which value is over R750, 000 which is seven months old. I ...