I called vehicle finance to follow up my refund which is being disputed by ABSA . I made the call, the lady RENE made me hold on for 24 minutes only to return and tell me she discussed with the manager CHARL an I am due no refund. She basically disputes their own settlement letter and its clear I ...
On 2 May I wrote complaining that ABSA charges me R41.50 bank charges each month, even when I don't use the credit card. On 3 May I was contacted by ABSA & told that they would waive this monthly fee for me, even if I did use the credit card. I then changed my complaint to a 'compliment' as ...
Once again a claim that we have put in on our house insurance with Absa has been rejected. This will be the 3rd claim in the last 4 years. The first claim was for our pool - rejected, 2nd claim boundary wall - rejected, now our window has broken, and once again rejected due to wear and tear. ...
We are new clients to Absa idirect and I tried to contact them on 0860 202122 for the last 2 days but everytime I am put on hold as all the agents are busy and kept on hold for quite a while. I even sent an email to [Email Removed] yesterday in order to query a R200 admin fee which was charged and ...
I called for an appointment to open business account last week and the branch was offline. he promised to call me to rearrange and Mr Phineas Mogale never did. i went to the branch and ask to make an appointment as he didn't call as promised. he booked me for Friday 26th July at 11am. i arrived at ...
I just saw an sms on my phone absa took money from my account. I know I'm in arrears with my personal loan account, but I only started working this month and got pro rata salary. The amount they took is ridiculous. I have rent to pay, creche to pay, transport needed to get to work. I'm getting my ...