I went to Hyde Park, Absa branch on Saturday to find out why my debit order had not gone off because I had enough funds. I was helped by a consultant called Kagiso Walaza who called the loan department and spoke to someone and an internal transfer into my personal loan account was done. I left a ...
I have never had to hang on so long for a call center and then be passed from one person to another as much as I have for the registration of a homeowners claim with ABSA Insurance. It started with a long wait on Friday following flood damage to my house. No response. Eventually, I decided to send ...
Dear Absa, Somebody opened a credit card at Absa without my knowledge or authorisation. I saw this on my transUnion report. I then contact your Hotline number and the guy said he cant help me I must go to the branch. So if the decides to get more credit with my credit because I am waiting to get to ...
My geyser wasn't working, so I phoned Absa Home Assist. They sent out a contractor during the same day that replaced my thermostat and I didn't even have to pay for the call out fee or the labor cost (Absa picked up the cost). Brilliant added service from my bank. Thanks! ...
I deposited a cheque on the 19th of December. On the 3 of January Absa debited that amount out of my account. They did not inform me, they simply remove this amount When I queried it they said the cheque was reported as lost. I then contacted the company who issued the cheque and they said they ...
I SUBITTED A CLAIM FOR DENTS AND SCRATCHES IN THE 1ST WEEK OF DEC2013!!! NO ONE BOTHERED TO INFORM US THE PROGRESS OF THE CLAIM UNTIL I FOLLOWED UP IN JAN2014!! AFTER I PHONED THE CALLCENTRE MORE THEN 10TIMES BECAUSE NO ONE COULD PICK MY DETAILS UP!!! I FINALLY WAS TOLD STEVEN IS HANDLING MY ...