So I call into the Vehicle Finance department to query a debit order that was deducted. The amount deducted was more than the amount agreed upon and the Absa call centre agent (sorry honey did not get your name) could not give me a breakdown of the full amount and was also as dumbfounded as I was. ...
Had the most brilliant ABSA experience at the Garden Route Mall last week. After being moved from pillar to post by two previous branches (Canal Walk and Barrydale), a once again tried to get Power of Attorney for my ailing mothers finances. After standing in the customer service queue for 10 ...
They advertise Western Union and when you need help to contact them they simply shrug and say contact Western Union directly. If they want to advertise the service they should be able to assist when something goes wrong. ...
What do we as Retailers do when a customer receives an SMS payment notification for a Declined or Error Transaction? We have had numerous and the customer feels he has paid, when in reality the money is sitting with the respective bank. I have personally been sworn at and even almost been hit. The ...
I have been a client of ABSA since 24 September 2013 and since that time I have not had 1 moth without a billing problem or some other sort of problem from ABSA. As I mentioned I have been with ABSA from September 2013 and in that time I never once received a bank statement so I went to see my ...
Once again I have trouble with ABSA charging way too much for bank charges. I've logged in online and found these charges that I've never had before: 2014-01-28 MANAGEMENT FEE -14.58 2014-02-01 TRANSACTION CHARGE CBP capitalisation -50.00 2014-02-01 MONTHLY ACC FEE CBP capitalisation -8.61 I ...