I've been with Absa for 38 years. But, their International banking service (call centre) has made me want to change banks as from today. A week ago I phoned the call centre and it took all of 30 minutes before my call was answered. Only to be told they are offline. A week later I phoned again and ...
I received a credit card a few days ago, when i applied for my credit card on line the person that assisted me did not explain in details about the card, when i collected my card at the bank they did not explain at all, there are a few questions that i need to understand about my credit card and ...
I have sent numerous emails and even tried the "IMPOSSIBLE" :-( but to no avail I am out of the country and Vodacom has messed up and not activated my roaming on my cell phone, there making it impossible to receive any RVN's from ABSA. So the alternative was to contact ABSA for help in ...
I have been attempting to switch my Building Insurance on my house from ABSA to another 3rd Party Insurance company but each time I call the Homeowners Comprehensive Insurance call centre I only get to the machine. I then follow the prompts to get to the Accounts section but no one picks up after ...
During 2009 our Bond Account was restructured after we fell into arrears due to both my husband and myself being unemployed. Since then payments have been strictly met and despite Interest Rate reductions over the past few years we have been able to pay more than the minimum installment leading to ...
I'm currently overseas in Brazil On the 23rd of december I noticed my credit card had been billed twice at the same supermarket for the exact same amount, double billed amount R296.81 I would like to sort this out and get the money refunded I've been trying to use the international help no on the ...