Why is it that when ABSA does ask its clients to reply to opt out of call centre calls, that the call centre still calls its clients? How can it be that the "TOP BANK" in SA does such a poor job of client service? ABSOLUTLEY USELESS!!! I pay large banking fees for such nonsense. I am not ...
Since Tuesday I have been trying to get a quote from Absa for a dissability cover and I keep on being given different numbers. When I finally get a chance to speak to some one they tell me that I am in a wrong department. I asked for numbers and they gave them to me, when I contact them I get told ...
I initially walked into the Absa port Alfred branch on 24/12/2012 to request that they reverse 6 debit orders on my account but only 2 were actioned. I only picked this up about 3 days ago and immediately logged a complaint with them as per below e-mail: Debit order reversals [EC: 3EFE807E] Dear ...
I would like to thank Hannelie & Zan-marie for their exceptional friendliness and efficiency helping me this past week, who literary went out of her way to get documentation to met that needed to be signed, in all my years at absa i have never had such excellent service! Hats off to these two ...
On 12.02.13 I applied (online) for an overdraft on my account. Rec a call from Nyiko Khoza to finalize the application. He also offered me a Gold Value Bundle on my cheq acc to reduce bank costs. He explained to me - only catch to this bundle is that I'm limited to 5ATM trns for the month. On the ...
07/03/2013 I tried to make payments to 2 beneficiaries and received an error "not identified and verified". 08/03/2013 I phoned ABSA Internet Banking at about 9:08 spoke to Nthombifuthi informing me that there a hold has been placed on my account due to FICA requirements??? No one of ABSA ...