Had 2 year mobile contract with 8ta starting November 2010 and expires 22 November 2012. I had to give them termination notice a month in advance. I gave notice via email to terminate contract on the 18th of October 2012. I requested that they place my number on prepaid. They told me via email that ...
After repeated requests to cancel my 8ta account due to no service I am yet to rceive any clarity and they had the audacity to debit my account again for a service I cannot use. Call was logged on 1 December 2012 and this service still has not been cancelled. After my previous complainton Hello ...
My contact was due for cancellation, however 8ta continued to bill my account. I enquired and I was informed that the number could be diverted to prepared if that was what I wanted. I called 8ta and confirmed that I would like the number to be converted and all was well. Sadly I received a call ...
Since 2 Dec 2012 my 8ta 3G stick has not worked. I use the 3G stick on my router that sends out a wireless signal and then i connect my laptop, ipad etc via wireless. It worked fine for the first 4 months I had it. I have reported this fault numerous times since December to the 8ta call center and ...
Around May/June of 2011, I took out a contract at the 8ta in Southgate. Since I did not have 3 months bank statements I could not proceed. Fair enough... However, in the time it took me to get the bank statements (because I went to the 8ta branch on a Saturday afternoon and had to wait for the bank ...
My aunt Annie Ruth Magodielo has logged calls several times with no action being taken. She asked for the Faulty blackberry to be replaced as it was a factory problem. It will be exactly 1 year in 2days since the phone was delivered and she still has the faulty phone whereas Debit orders are ...