On the 8th January 2013, 8ta call centre did an illegal (unbeknownst to me) sim swap on 0813544488 which resulted a cost to myself in long calls to their call centre, losing service and data, and having to travel to their outlet to have another sim swap done. I have set this out in an e-mail to ...
I still cannot receive international sms's. It has been four months, and three case numbers later (most recent 1942880). The day I ported to 8ta, my phone stopped receiving sms's from one the biggest UK cell provider O2. I have called the 8ta call centre over a dozen times. While the service always ...
My 2 10Gb for R199pm sim cards were (along with modem, tablet, but this is irrelevant). I suspended them telephonically. I went in to 8ta Eastgate to have them reissued as new sim cards. 1 was reissued that same day. This one works fine. The second one was reissued the following day (because of ...
On Friday 11 January I applied for porting of my number to 8ta On Tuesday 15 January MTN released the number On Wednesday I phoned 8ta customers services who said that the porting will be completed by 22H00. On Thursday I had to phone again as nothing has happened. On Friday I had to phone again as ...
Ok this is now my third attempt to try to send this complaint!!! my 8ta were very fast and reliable when i sign the contract almost 2 years back Now it is a lot of s%^& and frustrasion Its slow slow slow and the connection keep on dropping!! I even format my computer to make sure its not my ...
On Friday 18/01/2013 i opted to port my number 0826323125 to 8ta unlimited. Everything went smooth with the application loved how they actual check the id Profile I was told by 19:h00 the port will be complete & like my last one I was ok with that day 1:at 19:00 or so my old service providers ...