Hi I was called to take a contract from 8-ta, after a year of using the phone it stopped working and I took it to alberton branch to book it in for repairs. I was told to leave phone at the store the repair company will come and collect it, so that they will be able to do a quote for me, which they ...
Telkom Mobile / 8ta just managed, FOR THE SECOND MONTH IN A ROW, to suspend my account while I am completely paid up and don't owe them a cent. The people at the so called 'Service' centre can see that I owe nothing on my account but they just tell me that they can do nothing about it. That's NOT ...
I recieved an SMS on the 20th of March 2013 from 8ta advising me that my account will be debited on the 25 of March 2013. Unfortunately my account was not debited on the 25 of March as advised by 8ta, instead I recieved 2 SMSs on the 13/04/2013 advising me that my account has been interrupted. This ...
Solve the problem yourself by: Firstly to enter the message centre number manually by dialing the 8ta sms settings. To check what you currently have dial: *#5005*7672# To change to correct 8ta settings dial: 5005*7672* 2781191# It works and nobody in the call centre could tell me this. This worked ...
8ta/Telkom mobile has been overcharging me since January 2013, I asked them to refund me the overcharge for January and they refunded me no problem. But for the overcharge of Feb.(reported 25 of Feb. 2013) and March (reported 15 March 2013) I did not receive my refund. After countless calls since ...
I bought an iPhone 5 in December 2012 from 8ta/Telkom at The Geln, JHB South. I've expereinced signal problems on the phone and I decided to take it into store for repairs on the morning of March 19, 2013. The consultant told me it was going to take 5 - 10 working days. This has not been the case. ...