I wrote a complain on the 19th February 2013 and was told they are looking at the matter and will get back to me once they have answers for me I said it is fine. I had a call form one lady saying that is working on this matter and that she will have go look for all the paper work as well as find ...
In March on the 12th, I got a message from 8ta that I have depleted my 10GB data. That was very surprising and I called 8ta and logged Case 4152818 last month requesting that 8ta supply me with the websites visited by number. Today I call to get feedback and I am informed that the case was closed ...
I called in to make a payment arrangement, which they did debit the amount that we agreed on. then after the debit ran, i called in for them to activate my line again and the consultant said she couldn't see the payment i must fax it to them, of which i did fax and the line was still not activated, ...
8ta/telkom mobile deducted R 2022.68 from my bank account and. I have also transferred another R1260 into 8ta's ABSA bank account, but still no connection of my cell phone lines. Aiden Davids the jumped in getting the lines reconnected and also explaining to me what the problem was Thank you Aiden ...
I signed up an 8ta data contract in January 2012. At first the service was excellent but recently I have been experiencing connectivity problems. I logged a complaint earlier this year and was told that I need to change between WCDMA only and WCDMA preferred if I continued having the problem. That ...
I'm trying to access the internet n after recharging with two vouchers the blacklist me. i phoned and the told me after three hours it will be sorted out and will be able to recharge, it is thirteen hour later and i still cannot access the internet. i phoned back to 8ta customer service and after ...