I went to the mall the weekend 8ta was giving phamplets it read 8ta more buy airtime for any amount an get the same amount free. Calls are charge as follow 95c p/m all networks 65c p/m to telkom. So I went to port my number from Cell C to 8ta only to discover this is how it works. When you recharge ...
I 'upgraded' my 8ta contract after being a loyal paying customer for 24months. To my suprise I was given a top up contract. Very simple solution: take the friggin limit of my spending account and voila problem is solved but can these guys do it??? oh no! 5 calls to call centre later, a complaint on ...
Extremely frustrated, i ported my prepaid number to 8ta 2 weeks ago, it took a whole week for my number to be off the old network and when i then inserted the new 8ta sim card it didnt have network, a week later and several callsto their call centre and porting department my number is still not ...
I received an Invoice of R477.47, an outstanding balance which a R406.66 amount was paid to on the last week of March. I got an Itemized bill that reflected that an amount of R406.66 was paid, but understandably I had an overdue of R70.81. On the 3rd of April, the amount was paid directly into the ...
I am disgusted at the service that i have been getting from both the call centre- with absolutely useless staff, and in store... i logged a case on the 30March 2013 that i can receive sms's but when i send sms's they do not get to the person i send them to, so i can receive but not reply. and when ...
Called in 8ta to port my number over to them, from Vodacom, never knew that the network would continuously cut calls so much. Made use of cooling off period to to port back my number to Vodacom, 2nd month gone now, and still no response from anyone regarding the status. A sales consultant is trying ...