AfricaComplaints.com » Telecommunications » Complaint / review: 8ta / Telkom Mobile - No service on 6 contract, no response or assist | #105902

8ta / Telkom Mobile
No service on 6 contract, no response or assist

I have six contracts with 8ta. Yesterday afternoon around 12h30 i received an sms that the service would be interrupted - usually happens when an account is in arrears or some billing issue. I phoned the call centre a couple of times and every time they tell me that my account is up-to-date and that all contracts are active. Then the buck is being passed to the next department, 'Technical' and they just never respond at all. I can't wait for these contracts to reach term for cancellation

Date:

Company: 8ta / Telkom Mobile

Country: South Africa   City: Call Centre

Category: Telecommunications

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