I logged a complaint last week because i have no assistance with my query 5981980. They called me the next day at work and asked if i was by my PC. I asked to please call after work so they can assist me when I am at my PC. I gave my cell number, the agent read it back and they never called. They ...
Seems I cannot get a response unless I complain on here. So let me try again Last week I put in a complaint on hello peter. ref 5993985. Great response and technician was sent in 15 hours to test. His prepaid sim is perfect. My contract sim he recognized as a problem with the tower. Said he would ...
This look like a country wide problem with 8ta. I have reported the same on 2 occasions case no 5986445 and 5993698 . I note darryn1p in Claremont having the same problem . 8ta was good but from 17h00 onwards it becomes erratic. I couldn't open Google to lock this online, I had to use my landline. ...
I don't have much space so I'll try to fit it all. At the end of March I started having major speed and stability problems with my 8ta connection in Bellville. I checked the MyBroadBand website and found many other users complaining of the same problems in areas nearby. In April things got worse I ...
After struggeling for over a year now I got this sms from you "8ta! Coverage is reasonable in your area, you need to upgrade the modem for better throughput results. Incident 3788866 has been resolved. Customer care:081180 " Upgraded the modem and wasted my money again. Phoned customer ...
Contract expired on the 10th may and I send cancellation letter on the 9th of april 2013. On the 15th may 2013 I called to check if my contract has been cancelled and the agent told me is not and I have to wait for 21 days. Every time I call they say I have to wait for 21 days to pass before the ...