I have been with 8ta for 2 years and always say how fantastic they are UNTIL my phone became available for an upgrade. I went into a store, did all I had to but alas, on the system it said my account was suspended (even though it worked perfectly) The kind lady logged a complaint and I had to go ...
On the 1st of May 2013 I renewed my contract with 8ta and also did a sim swap. Up to today 7 June 2013 I am still not able to use my sim. I did a Sim swap 3 times already and still not able to use my contract. Calling the call centre is not much help cause they say that I must go to an 8ta store ...
About a month ago someone from 8ta call centre phoned me to inform me that my internet contract is due for upgrade. The person said that when I upgrade I will get a modem with my upgrade. At that moment I was not sure whether I want to upgrade and said to the person I will visit one of their ...
AFTER 8TA FORCE US TO UPGRADE, AND WE DOING THE UPGRADING ON MONDAY 03-06-2013, EVERYTHING IS APPROVED, BUT THEY CANT RELEASE THE PHONES, BECAUSE 8TA HAND THE ACCOUNT OVER TO COLLECTIONS, AND THE CONSULTANT IN N1 CITY 8TA SHOP SEND SEVERAL EMAILS, BUT 8TA JUST IGNORE THE EMAILS. TODAY IT IS FRIDAY ...
Hi I want to thank Glory Mashego for her brilliant and phenomenal service. She is an incredible person and by far the best Telkom employee that I have ever dealt with. If only Telkom would employ more people like her. She is a force to deal with. She has helped me on numerous occasions and not once ...
Went into the Telkom Mobile store yesterday to take out a Month to Month contract on the Smart 500 package. On your website for Sim Only it clearly says this is possible. The agent in your store agreed. However once approved for a new contract the package is not there for selection. Your website ...