Hi Just want to thank Simphiwe for the excellent customer service she gave me and following up afterwards that everything have been sorted out for me. You a sta ...
My SIM card stop working yesterday. I have a lot of money loaded onto it. To have the sim card swapped I have to drive more than 200km there and back because they decided to close the local Telkom shop. There is no other way that they are willing to help me. They want me to spend over R300 rand ...
No BIS for a week, my only communication with my son, and had to go in for op not being able to contact him. Call Centre can't give me answers, and they still asked me to rate their service after every call to them! What a joke, think I must just port to another service provide ...
Ive been trying to get these guys to send me a confirmation letter for my 2 contracts that I have with them since the cancellation date of the 16 May 2013 at 14:30pm when I spoke to Tebogo who advised me that her retentions team will send the confirmation OF CANCELLATION FOR BOTH CONTRACTS and that ...
8ta was one of the best and fastest internet providers until recently. I think it started when they "moved to" Telkom Mobile. I am living about 100 meters from a Telkom tower, my internet was working 110% until a few months ago. During the day I have no connection problems but just after ...
I received an sms from a gentleman named Joseph stating that I have to pay the account as it is now in arears, I then sent him an email stating that I've requested a settlement amount, he the apologized and said that he will get back to me with feedback this was done on the 27/06/2013, I then ...