I have spent over 8 hours on the phone with 8ta over the last two week and have gotten nowhere. I DO NOT want to deal with anyone over the phone, I am tired of talking to countless call centre agents who all just tell me they'll forward the problem on to the back office billing. I would like the ...
I have HAD IT!! I have reported the same ing error for the last 5 months. I have had the call centre promise they would call me back after work after using my work number not my cell number, I AM STILL WAITING. I have replied to every stupid email social media has sent to me about my problem, sent ...
8ta cancelled my account, on the 28th of June, while I was out of the country. They claim someone cancelled it at the Woodlands branch. Which is in their account because it was done without any form of identification. I've had this 24 month contract for only two months and therefore they handed me ...
Hi 8ta/Telkom Mobile, No one has gotten back to my brother since his 1st and 2nd complaint. You told him he will be contacted shortly, but he still hasn't heard back from you. His complaint was about how he opened up a contract for a New phone, but got a damaged phone. The phone should have been ...
I signed a new contract last week and collected my new Samsung Galaxy S4 on Thursday. For 3 days I was not able to access any data. I called 183 about seven times. Each person told me to change a different setting on the phone, which never worked. i even tried liaising with Rika at the store in ...
I have a contract company phone I use for work purpose which I am now unable to use since it appears to be blocked, showing a PHONE NOT ALLOWED MMC error by the network name panel on the top of the screen, it doesn't allow calls or text which is important for me to be able to do my job. I called ...