In Jun13 I requested one of my cell phone contracts to be moved over to prepaid once it expires in Jul13. Noted the number and expiry date on the letter and supplied reference number. They disconnected the incorrect number (my bb) since Tuesday, 2 Jul 13. I called the call centre immediately. They ...
I have a 60GB day, 60GB night prepaid option. The internet signal is horrible, both during the day and night. But besides that I am disgusted at how 8ta tries to get as much money from their customers as possible and inconvenience them on a constant basis. I got an ipad, which i need internet for, ...
I have a couple of Apple devices capable of running a wifi hotspot. One of the reasons why I bought these! I am running 8ta pre-paid on all. When one device runs out of data and I have a lot left on another, I want to use the hotspot to share as I will actually loose the data. Why is this not ...
I am deeply unsatisfied with the actions of 8ta. I received a message from them on the 18th of june stating the following: Thank you for bringing your friends to the 8ta/Telkom Mobile network. Your account has been credited with 1000 minutes to call your 8ta/Telkom Mobile family and friends. Ts ...
My phone s mobile data n wi-fi stopped working on 08-05-13, sent it to hemingways 8ta 10-05-13 it returned on 10-06-13 not working anymore, took it back the following day. i followed up after a week and the phone had nt been sent back to the repair centre, then they said it had water damage and ...
About 2 weeks ago I went into an 8ta shop hatfield were I bought an Internet dongle, SIM card and R150 airtime which I asked to be converted into data bundles. However when I connected it to my laptop I could not get Internet services. I went back to the shop and explained that the problem was with ...