Today six months and ten days later 8ta has still not been able to migrate my contract. New complaint though... I phoned and asked for a final amount payable if I cancel my contract early. This was done on 3/07/2013 and to now surprise nothing has been done yet. I have subsequently phoned back ...
I called your Overport Branch to upgrade my contract. Prudence answered the call and gave me incorrect information. I questioned this information and she was very rude. She told me that its not her job to assist with this query and just slammed the phone. She could have simply transferred me to ...
Went to 8ta canal walk 2apply for a cellphone, was then told that their systems are down, but to complete the forms in meantime, weeks went, i constantly had to call them to find whether the systems were working or not I eventually gave up on them and went to n1city, Howeever their systems were ...
Purchased myself an S4 contract with 8ta. went in on Sunday to have a sim swop done and was notified the sim i was handed will be activated in 24 working hours, it is now Thursday and still it has not been activated. Starting to regret taking out this contract with Telkom /8ta, poor poor service!!! ...
I recently took a contract with 8ta. The promotion says that the S4 is free with a Smartplan 100 for R449 per month. Imagine my disgust when 8ta deducted an extra R350 from my account. Cancelling it would not have been a problem if I received my statement but apparently my e-mail (which didn't ...
I have been trying for the past month to get my number ported from another network to telkom mobile, looking at it now, may have been a mistake trying to join telkom mobile! There have been excuse after excuse, with no resolution. The after service is terrible, no follow up done even when i ...