My internet contract was wrongfully switched off by 8ta after 2 month. They handed me over to the department for doing so, even though it was due to their incompetence. Its been 2 WEEKS now and stil NO INTERNET. With a very boring reply by now saying: The complaint has been logged, but we are ...
I got two secondary sims (new multi sim) about 3 weeks ago and since then 8ta has been unable to get it working. I visited an 8ta store 3 times already and made about 10 calls to the call centre. Some of these calls were close to an hour. The current call has now been closed 4 times without giving ...
Our company applied for a business contract with Telkom mobile/8ta, on 03/07/13 and received the handset on the 04/07/13 request them to port out my number to 8ta. we were advised about the turn around time of 72 hours to Activate the number till to date still not activated. i have been calling ...
FURTHER TO MY CASE 6250351 AND PREVIOUS COMPLAINT THE DATA BUNDLE WAS REVERSED MY ACCOUNT, HOWEVER MY LATEST BILL STILL REFLECTED THE AMOUNT AS DUE. I WAS TOLD ON THE 27TH OF JUNE THAT THE AMOUNT WOULD BE REVERSED SHORTLY. I CALLED AND WAS TOLD A SEPERATE CASE WOULD NEED TO BE LOGGED, SO 6380711 ...
Experienced problems with my Samsung S2 and booked it in on the 11th of May at the store where I took out the contract. Submitted all paperwork required and was told I must respond to the text message prompts. The next Monday I received a text message that it was booked in for repairs. 5th of June ...
Out of 6 attempts to 8ta technically support, I was cut of 4 times and twice could not get through. With the thought of 7 being the lucky number, was able to get through. It seems every time I call, I and query something, I get put on hold for a few minutes whilst the consultant tries to figure out ...