I need to say, after years of abuse by MTN and Voodacom, the refreshing service I receive from Telkom mobile really makes a difference. The network quality and service excellence is amazing. Well done and thank you. ...
Hi, My 8ta line was cancelled, so I made a manual payment of R2, 500 on the 25/08/13. I contacted 8ta helpdesk informing them of the payment I just made and they told me that my line will be reconnected within 7 days. Fine, I was okay with that. On the 28/08/13, Telkom deducted 1, 550 from my bank ...
I have signed a contract for R598 a month & 8ta wanted to charge me R805 per month. They suspended the sim to conduct an investigation on why they have different details and on the person who sold me that contract. I sent them a copy of the signed contract which states R598. It has been over a ...
Hi Simphiwe, Thank you very much for your swift response and patience in resolving my billing issue, which has been ongoing for more than 12 months. Your excellent customer service is much appreciated. Hope you provide similar best service to others as well. Well done Simphiwe!!! ...
I am so tired of doing this, but it seems that they only respond to your call or answer you in this manor. I bought airtime on 02 Sep2013 round 16h30pm and 24 hours later no airtime reflected in my acc. I spoke to Rushaan Dada who told me to send my statement, but nothing was done. A day later ...
Over the last few weeks i have experienced problems with my Internet. First of all the Internet is VERY SLOW and still is very slow! The technicians came after a lot of hassle and after the technicians came he said "Nothing seems wrong with the Internet" CLEARLY he does not know what slow ...