I visited the 8ta store in Canal Walk in response to calls and sms's from 8ta to inform them I was not going to renew my contract that was due to end at the end of August. I was told to call the call center to cancel it and in doing so on the 6 August, the call center agent told me it would take 20 ...
I called the call centre to cancel my employers contract in June 2013 it is now August and nothing has been done about this issue, I have exhausted all avenues even the complaints department did not get back to me. This is by far the most shocking service I have received from a service provider, ...
3-4 months ago i took my phone into the store to be repaired. After 2 weeks i was told they could not fix the phone and therefore replaced the phone. What they neglected to mention is that they replaced it with someone's broken phone. 3 months down the line with my so called replacement phone i ...
I am a new 8taTelkom Customer and the service i have received thus far is unacceptable as I left the comfort of my previous communication service provider looking for a better deal. Telkom Mobile looked promising, I took out a contract with use and the headset was an out of box failure so i ...
This morning I took my phone to 8ta in Middelburg Mall. The phone needed a software update, when I asked about when my phone will be returned the lady dit not had a answer for me. When I signed the paper for the phone being send away it stated that "Blackberry devices have a 1yr waranty, any ...
After being contacted by R G Modiba from Telkom mobile she told me I must send 3 Months bank statement's stamped by the bank and a certified copy of my ID to get refunded a portion of what I spent. I told her that I would take my bank card with account nr and my ID to Telkom in Kimberley, the ...