I called a call centre, the billing department and they were so rude and so unprofessional... I asked to speak to the Team leader and the TL (Tumi) was as clueless as they come i really don't know why she was made a team leader. I am really disappointed with the service they provided... i had high ...
It's just an on going battle with 8ta/Telkom Mobile. I've been charged "one time fees, deal discount activation fees" for an amount of R200.00 for both my line, total of R400. 00, for what is this now? Since I've upgraded my phone, this is the first time I've been charged for this, you ...
I had a query last week regarding the cancellation of my contract, I did receive feedback that my contract will be cancelled and that i should expect a call from the finance department regarding my refund. A week later I'm still waiting... this is really ridicules... Can you please deliver on your ...
I keep getting email that there is an amount that I have to paid. I have phoned you several times about this thing. I settled this account loooooong time ago. ...
Telkom Business Mobile... in service. Applied for my contract to be migrated from the Smartplan 100 to the Unlimited Telkom Mobile. Telkom promised to waive the 3 month waiting period and migrate as from 01/09/2013 (This due to Telkom error) I spoke to Teamleaders/ Call Centre Consultants who all ...
My 24 month contract was coming to an end at the end of August 2013. I called the call centre twice before the 12th August with ref: 6563368 to cancel my contract come the end of August and to go onto pre-paid billing and as per the call centre this was actioned. On the 1st September I noticed that ...