I have 2 Promo 5 contacts which expired on the 31st July, guess what!!! They are still active!!! I've spend a huge amount of money and time on phone calls and driving to their stores to have them cancelled!! Seriously, worst company ever!! Cancel immediately! ...
I would like to compliment Nqobile Thusini from Telkom mobile for her prompt and excellent assistance with my suspended 8ta account. She went an extra mile in resolving this matter, she could have just said "from my side there is nothing i can do" just like others in the same call centre. ...
I am very disappointed with Telkom. I terminated my data contract in January and paid the full outstanding amount plus the termination fee. The last invoice showed the total outstanding plus termination fee and that is what I paid. Then I got another invoice now with an outstanding amount payable. ...
Hi... I am sooo mad at 8ita, I have been without internet access for a week now. In August they could not debit my account then they did a double debit on the 23rd of July... but I still don't have internet access. At first they said the money is not reflecting on their account and I was instructed ...
8ta / Telkom Mobile disconnected my main cell phone and 3G number and after settling this with retention and billing on the 24th and sending through all relevant paperwork. Number actually been off for over a month now due to a complete wipe of the number! Manager Thuli not assisting - I have ...
After holding on the contact centre telephone for almost 30 minutes to get someone to remove the CLI service from my bill, i again have been charged for the service this month. This is a data only contract! why the would anyone want and pay for Caller Line Identity on a data only line? 8ta, remove ...