I have called 4 times since 2 September as my account has suddenly been suspended. I have a debit order that has been going off each month for my account - suddenly there is a balance owing from APRIL?!?!?!?! I keep on getting lip service - we will get back to you, sorry etc... Still NOONE has ...
I took a contract in March 2013, in April 2013 (following month) I requested to cancel it as I was unhappy with the service and encountered glitches with network, and reporting anything to the callcentre is a mission. Since April I have been thrown from post to pillar, I have requested settlement ...
A lady called me beginning of July and asked if I wanted to renew my contract (ending the 20th July). I declined to renew it and she requested that I cancel the contract prior to the 20th July. I sent an email with my cancellation form attached on the 17 July. My request was not actioned until I ...
My debit order gone of and now my phone (s) is disconnected. I have sent the statement to Craig which passed it on to the relative department. Which perhaps might take 3-4 business days. UNACCEPTABLE IF MY ACCOUNT HAS BEEN PAID IN THE FIRST TIME!!! The signal quality is so poor i can't hear on both ...
I have a Data contract with 8ta and on saturday 31/08/2013 I tried to use my internet and was struggling for quite a bit as it kept saying check settings. I then called the 081 180 number on tuesday 03/09/2013 and spoke to Mobela a consultant who informed me that my account had been suspended due ...
I cannot stress how grateful I am for the quality service Fabian Phillips provided to me yesterday morning. I had an interview scheduled for 10am in Hyde Park, but I, unfortunately did not know the exact address. I got through to Fabian and not only did he process the airtime I had just bought, but ...