I called in customer customer regarding a query, and the first consultant put the phone down on me, so i decided to call again. The second consultant, Thabiso put the phone down me again. Finally when I go through I spoke to a lady who was not helpful at all!! My query was regarding my Blackberry ...
I have had the 8ta 10gig 3G contract now for more than a year. Had one or two problems, sorted out quickly. The last two weeks my 3G started getting very slow, and for three days did not work at all. I called the call centre numerous times, tried re-registering the service, tried using the sim in a ...
I have had an 8ta 3G card with Telkom. After several months I installed ADSL at my home and hence requested Telkom to terminate the 3G card and 8ta account. In February 2013 I called to cancel the 8ta contract and was told I can only do so on expiry in July 2013, and that I have to give 1 month's ...
For the past 4 months I have been experiencing latency in the 200-300ms range, download speeds have dropped from 9-12Mb/s to just below 2 Mb/s. The absolute lack of service quality is purely astounding, I have no idea how Telkom as a company can continue to thrive with this level of incompetence. ...
I purchased a Huawei mobile wifi modem on contract through Telkom mobi a few months ago. From the start i could not get the device to work at home or at my office, despite it being confirmed by each person i have dealt with at Telkom Mobi that there is definitely signal in both of these areas. I ...
Thanks 8ta for the excellent service received at the Canal Walk Store. The staff there are very helpful and knowledgable about the company products. ...