If opening a contract with Telkom mobile is this poor service, how will it be once the contract is open??? I did a online application on the website yesterday morning, at lunch time i was phoned and got asked all the same details again, whats the point of doing a online application then and filling ...
My service on two cellphones were suspended, the debit order went off on Friday 25/10, after phoning customer care numerous times I was told 29/10 to get a bank statement and email it to them so they can see the payment actually went off and escalate reconnecting the lines, why do I have a debit ...
It has been 7 months since my issues with 8ta Telkom Mobile started and sadly i am still dealing with them.. I recently received an invoice for R978.77 which was suppose to be R729.42. I escalated this to Doris at 8ta Telkom Mobile TM-Soc billing. Doris informed me that the invoice could not be ...
I'M ACTUALLY GETTING QUITE TIRED OF COMPLAINING ABOUT THE SAME COMPANY. IT'S FRUSTRATING. I WAS INFORMED THAT I WILL BE PAYING R645 FOR MY BILL WHEN MY CONTRACT IS R369 AND I HAD ASKED FOR IT TO BE CAPPED SO THAT I WILL NOT BE PAYING MORE THAN I AM SUPPOSED TO BE PAYING. WHEN I ENQUIRED ABOUT IT I ...
This is now the second complaint, as my first one which was more than six months ago has still not been attended to!! My 8ta 3g signal is constantly dropping every 5 mins and then disconnects! This has been going on for a year now and quite frankly i'm sick of this shocking service! After my ...
About a month ago I called into the call centre to cancel my contract they advised me i should go into an 8ta store to cancel the contract. I then went into N1 city 8ta to cancel, one of the people told me how to by paying it up and paying extra early termination fees! which i DID! They said i ...