I contacted Telkom by phone to ask which docs are needed to do a sim swap and I was told that either an ID or drivers licence would be needed and the faulty sim. I went to the Telkom shop in The Bridge, Port Elizabeth with my driver's license and the faulty sim. After waiting in line I was informed ...
After my previous report I had to make numerous more phone calls before getting any type of answer. Eventually on the 21st October I was called by a guy named "Clever" from the billing department who confirmed that everything was sorted and he confirmed the actual amount I had to pay ...
What is going on???!!! Really? I was promised a refund for being wrongly debited R199 from my account which ended in July..I was deducted 1st of October... I was told I will be refunded within 5 - 10 working days... NO REFUND. I have logged 2 more complaints with which I got a response saying that ...
So I recently took out a contract (Samsung S4 mini on SmartPlan 100) with Telkom Mobile ( ...
I have waited for two weeks and none of the telkom mobile stores has received stock of the product. Why do you'll advertise for something when you'll are not able to provide it? ...
On 24 October I applied for a product in your online shop, I filled in all the applicable areas and submitted my request. A few minutes laer I received an email saying that my request will be assessed and that a courier will contact me to deliver my goods within 5 days. It has been 6 days and no ...