Last week Nonhlanhla from Telkom Mobile called and I told her right from the beginning that I was not interested and that I had never given consent to Telkom to contact me for any kind of marketing. As per the Consumer Protection Act a company needs explicit consent from prospective customers in ...
Ek het my selfoon kontrak laat verander van kontrak na pre paid, want ek het n nuwe kontrak aangegaan vir n tablet. Die telkom kantoor het my aangese om die call centre te bel, maar hulle se toe ek moet weer kantoor toe gaan. Dit het ek weer gedoen, en die nodige inligting en afskrif van my id ...
I have been waiting for over 2 months for 8ta billing diviison to sort out my account. I have been to the Hatfield Pretoria branch where I took the contract and they hsent an email to their head office and I never received any feedback and the consultant that had helped with the contract has since ...
I have an account with 8ta, my account was placed on a suspended state after skipping a single monthly payment (R500), because Telkom charged the Migration fee over (R400) in error, as there was no migration fee required for upgrade. R900 was above my budget for the month and the debit order ...
I would have never imagined I would be saying this about Telkom, but I had an issue with my 8ta SIM last Sunday and I was surprised at the customer care facilities available with Telkom Mobile. I am impressed at the turn around time in getting assistance and feedback, it is much appreciated. ...
I don't even know how many complaints I have logged - this seems to be an endless problem. My debit order is now going off - in my previous complaint I advised that initially 8ta made a typographical error on my ID number - which I hope has been corrected. However I have been paying for almost 24 ...