The cellular store where I handed my phone in for repairs followed their procedures resulting in them contact the insurance company, 24 Mobility, who use RAM hand to hand couriers. They gave Ram the details for the collection on my phone. RAM hand to hand couriers failed to read their collection ...
My daughter lost her cell phone and it was a sentitive issue as she lived for her new cellphone. I live in Limpopo and my nearest supplier for a new phone was 90kms but Luckily I had Chanel who made everything easier and going the EXTRA mile for me and my daughter. she followed up on the claim ...
I bought a blackberry 9360 at MTN Somerset Mall Cape town and insured it with 24 hr. Three months later the phone had a charging problem, mtn repair center said it was physical damange and a claim was launched by mtn. 24 hr requested that the phone should be submitted to their repair center. After ...
I bought a celphone from MTN. I had it insured with 24hr mobility. I was told that a consultant from the company will call me to further explain the terms and conditions of the contract but i never received such phone call. The phone gave problems and it was said it was liquid damaged. I submitted ...
I pay my monthly insurance on time. The one time my phone dropped in the rain, I send it in for repairs. They phoned me the 11th February and said they will deliver this that day or the next day. I am still waiting for my phone, it is the 18th today, and they never phone back. This BAD service is ...
I am a loyal payer of my phone insurance with 24hr mobility, my phone fell and stopped working, i went to MTN to put in a claim and the consultant there told me someone from 24 hr will call me to come and collect the phone for repairs, it is over a week now and know one has called and i'm stuck ...