I have been trying to contact 1Life direct to ammend my beneficiary list for my life insurance. I can't get through on any of their phonelines, and when I tried to send emails to 2 DIFFERENT E-MAIL ADDRESSES at 1Life [Email Removed] [Email Removed] ) I got an autoresponder stating that the ...
I cancelled my two policies with 1life on the 07/01/2013 via email as requested by them. It was read the same day & a few days later a consultant called to say he will assist with the cancellation. BUT first he tried to push me into keeping the policy after i said NO 3 times. He confirmed ...
PLEASE remove me off your list - as I am not interested in your spam! I do NOT want you life cover and this is ridiculous! How on earth did you even add my number to your spam list? I never signed up for anything, nor have I ever dealt with 1Life direct in the past. What annoys me most, is that you ...
I wife have a policy with 1Life Direct. She has been covered for more than 5 years now. Last year they consultant called her and convinced her to do some additions to her policy. Well she did and the premiums went up. The consultant told my wife that they are gonna send a nurse to do some tests ...
1Life direct decided to deduct my premium on the 20th Jan (before my actual deduction date). I am now faced with bank charges. I called the call centre twice and was placed on hold for more than 30minutes and still did not get through. This is unacceptable! Who gives you the right to deduct earlier ...
I was well informed of my policy with regards to some issues i did not understand ...