I changed my bank details in august. I went to auto page and changed it. since then they did not deduct it from my bank account so I had to pay it in. I complained each month and still no changes were made and each time the consultants that would call me would say my bank details weren't changed. I ...
Hi, I have not been receiving my itemised billing for the past couple of months. When I call the customer service I am being told that my email address is correct and everything seems fine, however every month I have to call Vodacom for my invoice to be sent to me. I have complained about this so ...
Where to start... I cancelled my 084 3033165 contract on the 17 September 2013, filled in all documentation yet no one has cancelled the contract and you are billing me. Incompetence through and through and no one will help me as no one answers the departments phones. I took out a contract on ...
WE HAVE A VERY BAD SIGNAL AT HOME, OFFICE, AND ALMOST WHEREVER WE GO. WE HAVE LOGGED A COMPLAINT WITH CELL C TO WHICH WE HAVEN'T RECEIVED ANY RESPONSE. WE HAVE CONTACTED CELL C TELEPHONICALLY, VIA EMAIL AND WE HAVE BEEN TO THE STORE AT EASTGATE WHERE WE SIGNED FOR THE SERVICE AND NO-ONE CAN ASSIST. ...
My sister-in-law (brother's wife) passed away on 3/8/2013 very suddenly. When I called to Kulula to ask for a cancellation for my flight for 8 Aug 2013, which was a long weekend, they said they could only refund unused taxes. I was shocked. I assumed that the CPA would allow me to get a refund, ...
Hi I completed an upgrade for my new mobile on the 28/07/13 at blueroute mall MTN. on the 29/07/13 my service has been cut off (no phone calls no smses and no data usage with a brand new phone!!! I contacted the contact centre on 083 1808 for answers and they could not give me any, all they can say ...