I'm still waiting for my contract to be cancelled as promised. I did call a month before my cancellation date as asked, I've done everything asked of me. It was supposed to be cancelled yesterday and moved to prepaid. But I'm still on contract, it still running!! And to make it worse, I've to hold ...
This morning when I looked at my cellphone I had an error message stating "Unregistered SIM" I then switched my phone off and on again and then I got an error "Insert SIM" I then followed this up with a call to Virgin Mobile where I got to speak to Lesego Leganyane of whom I did ...
MY PHONE WAS SUSPENDED. I DID EFT PAYMENT. I TRY TO EMAIL TO VIRGIN MOBILE WITHOUT ANY SUCCESS!! AND THAT IS EMAIL ADDRESSES I USED BEFORE. SINCE YESTERDAY 15:22 I HAVE BEEN TRYING ALL THE TELEPHONE NUMBERS OFF CUSTOMER SERVICE AND ACCOUNTS AND HEAD OFFICE - WITHOUT COMING THROUGH!! I NEED THE ...
Good day, received phone call today from head office representative offering to upgrade my contract and give me a new cellphone. Have just received a new cell phone a couple of months ago with a new contract. Was told it was a new 24 month contract, which is strange after just receiving a new ...