Funds were debited from my account without my knowledge by VAF, without no prior notice and that funds was supposed to be paid towards my rent which I now cannot pay. I called the call centre for assistance and asked if a portion of the funds can be reversed so I can pay towards my rent as I have ...
In December I received correspondence from Absa requesting that I submit proof of insurance for my car which they financed in 2008. On December 20th, 2012, I forwarded the proof to [Email Removed] as per the instructions on the letter. However despite this, my January statement which i only saw on ...
Good day. SBSA vehicle and asset finance dept. is making me see red. I had some financial difficulties, and approached them to give me an extension on my contract. Which the did. They sent me the new agreement and I signed it. This was beginning of September 2013. Since then, every month the get a ...
I bought a car on the 27 December 2013 and its was financed with standard bank. The contract i signed with them was that they will take the 1st instalment debit order on the 27th of January 2014 but on the 6th i got an sms that they did debit order and they did one transaction 12 times until i have ...
I have been receiving terrible customer services from consultant at Standard Bank VAF. I have spoken to 3/4 consultant whom to date have not been able to help, and have. 1 of them Fanie (account closing depart) gave me incorrect details delaying the process to close my account which could result to ...
On 27.9.2013 we bought a vehicle and signed a debit order. When payment was due we got an sms saying that our account is in arears and we need to do a manual payment. We did that. We then received a call from someone saying that the debit order would now become effective. I also send a copy of our ...