We went to Vaal mall Telkom to report our faulty router, they did not listen to our complaint and just handed us a telephone to report the fault at the call centre. Instructions were given by call centre attendant, on arival at home there were no such instructions. We again phoned the call centre ...
I went to Vodacom Vaalmall, I wanted to do a sim swap because my sim card is old and it is not working on my new phone. So I went there on the 16th Dec and on the 29th, your system was still offline, I used my petrol and time for nothing. And then I was told I can go buy a micro sim card at ...
We purchased a Defy Freezer at Game Stores Vaal Mall assisted by a salesman called George.19 Dec 13: we reported that the Freezer was faulty. He logged a call with Defy n a technician was due to come on the Monday. 24 Dec 13: my father went to the store to enquire as the technician he didn't show ...
I bought a stylus pen on the 14th of December 2013, a few hours later when I got home I realised that the writing tip was missing, couldnt return it the next because the store was closed. On monday when I did return it I was told that they cnt help me because I broke the stylus pen, how can I buy ...
Today I was unable to get through to make a booking so I phoned the call centre. Miena did not hesitate, she gave her private number to the operator, who in turn gave it to me. She immediately helped me with my booking an she even phoned me back to confirm my booking. Thank you Miena! You go girl. ...
I bought a generator in september of 2012.. it did not work so i went to echange it on 24 april 2013 (7months after the purchase) they gave me a voucher and i bought the new generator... i only tried to start it yesterday and again it did not want to work.. i went to game today and they are ...