I posted here about my complaint and they responded and said someone will contact me shortly. i got a call from Tshunduza about 5 days ago and he said to me 'I will call you back just now". 5 days later and im still waiting. What must it take someone to get proper service from your company? ...
Well, that time again - time for an upgrade. Usually it is something to look forward to - but not if you a vodacom customer :-( If you in a unlucky position to be one of those, you will be met with bad service and excuses. First disappointment is that you cannot get the same deals on a upgrade as ...
Was very impressed when I called upgrades number this am and fortunately for me Leighroy picked up. Not only was he friendly and efficient but I have never had an upgrade sorted out so quickly. The options were emailed to me seconds later and every time I mailed him he responded within minutes. My ...
I lodge this complaint everytime i am due for an upgrade, vodaocm stores and upgrade lines give conflicting information, my upgrade is due ont he 14/02/2013 and was advised that i could upgrade from the 01/02/2013, i called vodashop trade route who advised i could only upgrade 5 days prior yet last ...
I recently upgraded my mobile account and there were a few things that needed to be changed and these were dealt with effectively and in a friendly manner by Tshepiso Motaung. I received my new phone within 2 days after having ordered it, I then had to ammend a few things and she was always there ...
I called the upgrades department on 18/12/2012 in order to upgrade from Blackberry contract to iPhone contract. The consultant advised that the upgrade will be processed and the phone will be delivered. The phone was delivered on 19/12/2012. I got an sms on 07/01/2013 to say the upgrade/migration ...