Hi I am disgusted with this. I sent a mail about a problem i have with ucount on the 1st of jan. Jason responded on 2nd saying they have escalated and would respond. To this day nothing I have replied to jason aswell as the enquiry adress and have been completely ignored. The last mail i sent was 4 ...
Since June 2013 that I've registered with UCount, the rewards programme of Standard bank, I've been struggling. First I waited months to receive our card after complaining on the website. Poor assistance!!! Since we've registered we couldn't benefit with this card. My cellphone number has changed ...
I joined Standard in October 2013, applied for a Ucount card as well as the rewars seemed nice, well since signing up for the product I never received a card and logged my bitterness to Twitter, weher since logging my complaints I received a few calls and promises that I would be refunded the card ...
When trying to register via Internet and finalise user account. The system on Internet keep on saying not registered, phone customer service. When speaking to customer service they do NOT sort out the problem! Due not phone back or resolve the problem! SO we cannot use or receive rewards due to the ...
I placed an order on UCount website on 5 December, it was dispatched on 6 December. Today is 27 December and I have yet to receive the product. No one can tell me what is happening. Your poor call center consultant (Steven) has tried, but all his supervisors tell him is "we cant say anything ...
I sent an email (disappointed) email stating: The Mellerware 1.8L Modena 3 in 1 Coffee Maker costs R599 at Makro, however standard bank ucount offers it for R771. Exactly R102 more. This is a joke as other products are market related. I received the following mail back: I understand that prices ...