I had a homeloan account at Standardbank up to 2003. In 2003 i lost my work and found it difficult to make payments. At the end i sold the house to repay my bond in full. Due to my irregular payments for a number of months the bank marked my loan as delinquent, despite from the fact that they ...
I was sold two accounts from two different consultants which and also didn't disclose certain charges to me. Both which would have changed my account options. I would never have even opened the second account was it not completely hanging on false promises. When confronting the first consultant, ...
I applied for customer assist on the 20 June 2013 and ever since I haven't received any feedback as yet. I called several times, and was told that my documents are captured and ill be contacted by the manager. Its been a month already and nothing yet. I never received this kind of service from ...
Please read this. Out-of-the-blue the STB Internet banking site refused to accept my U/N and P/W. After trying 3 times the site locked. The next day I went to the branch, where I was told to speak to "Internet banking". Then, the STB person vanished, eventually reappeared and called the ...
I went to Standard Bank Tyger Manor branch to collect my new card. I stood in the queue at enquiries for 20 minutes, to be told that my card is at the consultants upstairs. I then waited upstairs for another 20 minutes! I eventually left without seeing anyone, as I could not comprehend having to ...
Several weeks after reporting to the Standard Bank's Tyger Manor branch that as a pensioner I had been short-changed by an ATM in Aurora, Durbanville of R50 (I'd key'd in R500 and received 3 x R100 and 3 x R50 notes) I was told in a polite call from Johannesburg (their ref no: 34237469) that my ...