Went into Absa to sort out a letter that they sent for my mother-in-laws account that was generating costs to keep open and had not been used for 17 months, ( their words), my mother in law passed away in Nov' 2011 and in Dec of the same year we requested that the account be closed, Advised them of ...
I went into FNB some time ago to change my account type. When I did this they updated all my details but never asked me for my postal address. I insisted on giving it to them because I dont have a secure mailbox at my residential address but FNB insisted that they will never send me anything in the ...
I despise the day I switched to Standard bank. It all standard with me making an appointment to see a prestige banker, then she told about all these "cool" services that they are provide, and that intrigued me to open an account. Immediately I received my temporary card, then she told me ...
For the 2nd week in a row, i have gone without a phone call or any form of communication besides an SMS stating "Dear Customer, thank you for the oppourtunity to resolve your complaint. The reference number for the complaint is 34639194. Service Recovery Unit" After being told i would ...
I am disappointed by the way your staff handled my query last night. 1x large Coke R13.00 1x small Coke R5.00 1x small Mexican R41.90 1x large Mexican R41.40 I explained that there must be a mistake on the system as my small meal is more expensive than the large meal. Her reaction: "We know ...
Good morning Mr. Malan Kindly refer to the email that was sent to you yesterday by Nicolette Pretorious. I would also like to request that your communications be in English for me to be able to understand your communications and be able to service you best I can. Kind regards, Yanga Duma | Business ...