I went into the store on Saturday past and was helped by this friendly young man named Sebastian, who not only was very competent but friendly and very willing to listen. I went in just to have a look at the price of the item which was not even close to a "potential" sale, yet he took the ...
Returned a Kodak copier/printer ONE DAY after 6 month guarantee expired and phoned IC (Incredible Connection) HQ repeatedly: no luck. It was repaired, returned, yielded other problems. Again sent in for repairs, came back and then would not print (all pages came out blank). Now IC says it is ...
I had a problem changing my phone from prepaid to the Closer option I was offered. Theo said he would sort it out, then phoned me twice to tell me the progress. Great service and unexpected follow up. ...
My Girlfriend, two friends and I went to watch a movie on the 3rd of Aug at 2pm. 1st we get to the front of the line at the ticket counter and they tell us they dont take cash we must wait in the popcorn que to buy tickets, when 2 weeks before that we were told that the ticket counter is cash only ...
Empty Promises/No feedback and at best late feedback after many calls I had to make. When trying to upgrade from Red Bull Mobile your staff have zero knowledge in how the product works. I was told i can upgrade at the normal 3 month window. I Could NOT. I was told the stock in store was only for ...
I have a contract with Vodacom with a Sony Ericsson phone. The phone started giving problems a few months ago in that the phone goes off randomly. I took it to to vodacom, they had it three times, every time returning it, saying they cannot find fault. The fourth time they sent it to Johannesburg, ...