A month and a half ago I had a billing query which was escalated by the billing department. I am being charged for two ADSL lines and it should only be for one line. I was assured Telkom that the query had been resolved and that we would be reimbursed at the end of august and was told that the ...
I ordered a 2MB uncapped line from telkom. I was told to pay a deposit of R700 odd, and once this was done to contact the call centre with the receipt number, which I did. They informed me that it could take up to 72 hours for the line to become active. It has gone way past that, and every time I ...
Cell phone. I took out a contract on the 19th July 2013.After getting my invoice on the 3rd of August I noticed that I was billed for July From the 1st instead of the 19th. Now the bundle u receive was prorate which started from the 19th .how come I was billed a full Payment for the phone from the ...
I had to close offices at the end of last month and was told to mail Telkom Retention services. I did so at the beginning of the month and have not had any feedback at all. Not to say if the information they have received is correct or incorrect. I have mailed them once again and have not heard ...
Cancelled my service with Telkom early in the year. Payed the account I recieved from them in full. Never recieved anything from them again till May 2013. They said I owed them R558.40. I payed them the full amount on 22 May 2013. Recieved an Invoice from them on 4 June 2013 that my account is ...
I relocated to a different house in January of this year. In the proses of switching my telephone line it was established that there was no infrastructure in my area and I had to cancel my service with Telkom. After many interactions my account was closed and I received confirmation from Telkom on ...