Contacted Telkom on 2013/09/26 to order a 2nd ADSL point to be installed in a flat on our current property. The agent at Telkom confirmed the order and gave me a R490-00 quote for the service. The agent was unable to confirm the time and date of installations so she took my Cell number and said she ...
I bought a new blackberry Q10 in July 19th. This is my second report ever since I bought this phone it has been giving me problems from the second week the screen goes blank and it freezes. you need to put it off take out the battery and restart it. this is so frustrating coz sometimes people me ...
I logged a call to report a line fault. nobody pitched up or make an appointment. Today technician phone and said he is at my house and will wait for me, he it is the second time he is there but nobody home, I expressly asked for some to phone me before they come to fix my problem. when I asked ...
I have two telephone lines with you 011-496-3835 which is post paid and 011-839-4014 which is pre-paid. i have been decliend for credit due to you showing an amount of R841 and no updates and R192 with no updates. i want to get this updated on ITC as it is affecting me and the call centre does not ...
I recently took two contracts out one for a new blackberry Q10.and a adsl line for my business. Firstly the Q10 bought its a brand new phone but it freezes from day 3.and stays stuck on one screen until ypu switch the phone off. There is also no network most of the time which is really a problem. I ...
I upgraded my home ADSL line from a 1meg speed to a 4meg speed Today with Telkom. This simple process took over 2 hours and 4 phone calls i have the records from our telephone system at the office. I asked for an email or sms to confirm the upgrade and did not receive. My wife then phoned and spent ...