I loaded a 24hr Data Bundle with loyalty points... Received nothing even though the points (1700) had been deducted. Phoned into MTN on 808 and after waiting for 18mins on a Sunday evening at 18:33 I eventually got an answer. To wait so long and then still have a muppet on the other end that can't ...
Not sure why African Bank has the cellphone banking option, because it seems everytime you try something is says - Additonal information needed, please visit a branch! You have ALL my information, why does it always have to be an issue with African Bank, technology is there to make things easier! I ...
I am changing banks due to high fees, and require information on debit orders so they can be switched to the new bank. The Nedbank call centre line is unable to supply this information which is only obtainable from a mythical department, the Debit Order Switch department, but the only number they ...
They are rude. Supervisors are never available. They always say they'll return calls but never do. FNB does not live up to it's promise of good service to customers. Definitely don't switch to FNB if you are with another bank. They do not help people with queries. ...
I purchased electricity via cellphone banking and when I was waiting for the transaction to be processed I received an sms saying your transaction has timed out please check your ballance and try again. I checked my ballance and the money is still the same and the purchase did not go through, I ...
I phone Absa requesting my internet banking to be re-instated, so I can pay my accounts for the month. They gave me a refference number and said it will take 24 to 48 hours. After 54 hours it was still not done. When complaining they said they can do nothing. They can just re request it, but it ...