Called Saterday night and asked that they reverse my std bank debit order before the system rejects it and they didnt now i am being charged R138 for a returned debit even though i reversed this myself. I pay for a dedicated banker but I dont have anyone allocated, I sent emails to Ella Redgard on ...
My complaint is twofold. I have a complaint regards Ebucks and telephone banking. I logged a call in November querying why I did not qualify for a higher status on the tiers with regards rewards for my fixed deposit. Unfortunately, no feedback was ever received. The call centre also logged the ...
I applied for a loan to finish my house renovations via telephone banking on Saturday (14th Dec). Today is Tuesday (17th) no feedback not even a call acknowledging my application. Hellooo... do you guys want business or not? If it's been declined just say so, at least that'll be some form of ...
I wanted to increase my internet banking limit. The first consultant told me that I had to have funds matching the increase amount availailable in my account. I had done internet banking payments this month, & needed a limit increase to process further payments. Obviously the funds in my ...
FNB gets sold as this all out package and I have numerous complaints that seem to fall on def ears Firstly I got a call a few weeks ago that the consultant advised me that she was going to try save me money which sounded awesome, from which I started finding out that all the various agreements that ...
I hAVE DEBIT ORDERS GOING OF MY ACCOUNT AND WITH STANDARD BANKS " NEW AND APPROVED" PHONE IN SYSTEM I CAN NOT EVEN ADRESS MY QUERIESC VIA THE PHONE AS I USED TO. SERIOUSLY CONTEMPLATING MOVING THIS ACCOUNT AFTER 23 YEARS. ...