Problem 1: I ordered a 2mb line more then a year ago. I have been paying for it but only get 1mb. I was offered a 4mb by Mweb couple months ago and said please sign me up. The guy then phones me and tells me I have been upgraded to 2MB (and of course line is still 1mb). Telkom informed me that the ...
And my Cellc drama carries on. Was given a call by the network technician. There is an apparent very bad network problem in my area. My options were to have my 2 contracts cancelled or to just stick with it. What have I gained for paying faithfully all these years? A huge stuff you and wait or go ...
I am a new customer to ADT and have NEVER experienced such bad customer service from a SA company. After signing up with ADT, they were suppose to send out a technician to do some repairs on my alarm system. Todate, they have not yet fixed my alarm and after contacting them over 15 times a manager ...
I have a uncapped, unshaped business account with Afrihost have been complaining about the speed for a couple of months now... Afrihost have kept blaming Telkom for line issues, but last night the truth came out... According to Anold in the call centre my account is shaped due to abuse... now I ask ...
We have been experiencing problems connecting using our 3G device which we pay for every month, and don't use it because it does not work. We keep getting a message stating limited service. We reported this about 2 months ago and was told a technician would come out to check. The technician did ...
Downloaded iPhone App for checking balances a long time ago and it worked perfectly. The past couple of weeks it always asks for Login information and it does not matter what I enter, it ALWAYS says that it is incorrect!!! Then following the "Forgot Login/password" link, you must reset it ...