During March I had my ADSL line installed. The staff at Stell branch told me that I would only be charged for data if I activate it by SMS -which I never did, as I decided to rather sign a contract with Mweb to get my data. Despite this, Telkom has been charging me R200/m for data=R600 by now. I ...
I was overcharged again at the Stellenbosch Spar (Helshoogte Rd) yesterday. They advertised washing powder on a special for R45.99, but charged me R54.99 at the till. Luckily I noticed this at the till, and they had to void and amend the price. But how many people did they trick before (and after) ...
I have been a customer with Telkom for just under 3 years now. There is always some problem and they just never fix it. I am sick and tired of paying for my ADSL line and ALWAYS having problems with it. About two weeks ago my ADSL line started acting up, (high latency and unstable). I contacted ...
I applied during the beginning of May 2013 for a contract and HTC One handset, which contract was approved. It's been 3 weeks and my branch can not give any feedback when they will receive stock. I phoned customer service, but will hold on for 20 minutes at a time before disconnecting. I am very ...
12:35 on Thursday May 30th at British American Tobacco in Stellenbosch I get a call to say the courier is at reception. As I was in a meeting (Because I didn't get any kind of indication of when they were coming) I took 5 mins in getting to her. This apparently earned me all the disdain that she ...
Agreement was to debit my account on last day of the month as I get paid on 31st of each month, instead got debited a week ealier. No money to service prior payment arrangements, debits have been returned unpaid My credit rating has been badly affected. I emailed Umar Sardien the capitec agent from ...